
The ability to track your brand in a positive and credible manner can help promote your brand.
Likewise, the ability to track a competitors brand in a negative and credible manner can help promote your brand.
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To use in conjunction with these features
Furthermore, negative opinions/ credible posts on your brand can help you improve or address the issue.
For competitors it sugguest leads.
Lastly, position opinions on your brand attracts leads (refferences) as well.